Customer Support Features
We are dedicated to providing you with superior service and prompt product support. We offer well-trained and friendly support personnel available by phone or internet, so you can be assured of fast and effective service. Any client who purchases Scrip Pro receives:
- Free Email Support
For the life of the product version. Fill out our online Contact Support Form if you have technical questions about the software. - Free Phone Support For 30 Days
During your trial period, and for the first 30 days after purchase, you may call us at 574-968-0827 between 8AM - 5PM EST if you need help getting started. - Free Product Fixes (Updates)
Fixes to your current version after the initial product release can be downloaded from our website under Updates. You will receive an email notice when updates are available. - Access to our Online Support Library
Get trained in minutes by watching our Video Tutorials, and browse through our Knowledge Base and other FAQ's for answers to most of your questions.
Additional support may be purchased via the Scrip Pro Subscription Plan. After your initial purchase, you must register your product to receive full product support. Fill out our online registration form to get registered.
Customer Service
Video Tutorials
Several Video Tutorials are available to evaluate and learn Scrip Pro in minutes.
Knowledge Base
View searchable FAQ's about the software.
Product Updates
Download the latest fixes and enhancements for your version.
Product Registration
Register your software if you have just purchased or re-installing on a new machine.
Contact Support Form
Contact customer support by using this form.
Update Contact Information
If you are a new scrip coordinator, be sure to update your contact information.
Upgrade FAQ's
View frequently asked questions on upgrading to version 4.
Trial FAQ's
The trial is the full version of the software. View frequently asked questions for trial users.